the United States continues to receive reports of cases of spontaneous combustion and extreme heating of the smartphone Samsung Galaxy Note 7. They were from a new batch, released on the first withdrawn due to the potential marriage of the batteries.
the First documented case of fire Note 7 of the new party occurred on Thursday, October 6, on Board the aircraft of Southwest Airlines. The plane was ready to fly from Louisville are national in Baltimore, but because of the fire smartphone all passengers already took their seats in the salon were evacuated.
the Owner Brian Greene told The Verge that got the machine shop of the mobile operator AT&T on September 21, when retail came from the new party, batteries which were supposed to be safe. The identity of a given instance to a "safe" party confirmed the black square on the box and online tool check IMEI on the Samsung website.
green said that at the request of members of the crew turned off the device and put it in his pocket, after which the smartphone began to smoke. The owner threw it on the floor, where Note 7 continued to smoke, burned through the flooring, and left Padalino on the material under the carpet. The safety Commission U.S. consumer product immediately opened an investigation into the incident.
on Friday another Note 7 suddenly started to heat up in the hands of 13-year-old girl in Farmington, Minnesota. On smartphone left heat damaged and covered his cover melted. The unit was issued on 21 Sep instead bought in August and falling under the recall program, as evidenced by checks.
the reaction of the representatives of Samsung in the first incident contained the doubts expressed by the owner and later media facts: "Until we can get the device in our possession, we are not able to confirm that the incident actually happened with a new Note 7. When we review the device, we will be able to share more information".
In the second case, the official comment of the company for The Verge already had the word that Samsung "takes every message seriously," "is in contact with the family" girls whose phone caught fire, and that "consumer safety is the highest priority for us, while we’re investigating the incident". However, the circumstances third incident cast doubt on this statement.
About the third case of fire "safe" Note 7 became known on Sunday, 8 October, but it occurred on Tuesday. Resident of Nicholasville, Kentucky, Michael Clering woke up at 4 in the morning with a hissing sound. The room was full of smoke coming from the smartphone which at that time was not connected to the charger. Claring got a new smartphone to replace the camera from the first batch in less than a week before the incident.
however, as it turns out, Samsung already knew about the incident in Nicholasville, when there was a case in Louisville in Farmington, but decided not to share this information with consumers who have received a smartphone from a "safe" party. Many experts believe that the company followed to all the circumstances to recommend to these devices to keep them off.
Clearing immediately after the incident, appealed to the support of Samsung, where he was asked to give the victim machine company representatives. He, however, refused to part with the device, and insisted that Samsung paid for x-ray photography of the burnt smartphone. Then he received a message from a representative of Samsung, which has the wrong number — SMS was clearly intended for someone in the company:
"Just got this. I can try to slow him down if we think it has value, or he just does what he threatens to do — and we will see." After that, Clearing decided to apply to lawyers.
The Report notes that the most reasonable for all owners of a new "safe" Galaxy Note 7 will now turn them off and take back to the store. The fact that after the plane Louisvile Thursday leading cellular operators in the United States expressed readiness to exchange everyone of them Galaxy Note 7 on any other flagship smartphone.
Sources: The Verge, WKYT, KSTP
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