The company the Samsung, as expected, officially announced today the recall of all the Galaxy Note 7 smartphones sold to date. The reason – the increased risk of explosion or fire batteries. All customers will receive a new, safe vehicles instead of withdrawn.
“Samsung always strives to produce the highest quality products, and we are very serious about each message our customers about the incident. Due to a recent report, related to the Galaxy Note7, we conducted a thorough investigation and found a problem in the battery cell.
to date (as of 1 September) was 35 cases around the world, and we are working with our suppliers to conduct a thorough investigation to identify the affected [problem] in the market of batteries, however, because the safety of our customers is for Samsung absolute priority, we stopped selling Galaxy Note7, -. reported on the official website of the Korean companies -. For those who already have a Galaxy Note7 on hand, we will voluntarily replace their current device to a new in the coming weeks “ <. / span>
Some mobile operators that have already sold recently appeared on some markets novelty, announced their readiness to take back smartphone fully offsetting their costs. As Forbes reports, some of the stores customers call and ask, turn the unit off, put it back.
According to Vestyam.Hi-tech in the Russian office of Samsung Electronics, Note7 sales in Russia are planned for the autumn and will be made of the new shipments. The term of the official start of sales of new items on the Russian market will be specified later.
All users that have already drawn up or paid for pre-order will receive a Galaxy Note7 among the first. If desired, customers can reserve the right to cancel the pre-order and return the money paid in full. The Russian office of Samsung further notifies each user on the further course of action in such cases. For questions regarding the use of pre-orders or Galaxy Note 7, and can be accessed on the hotline: 8,800,555 55 55.
Sales flagship smartphone Samsung Galaxy Note7 with a large 5.7-inch curved screen and a digital pen S Pen launched in the US on 19 August. The press and the experts took novelty extremely positive, calling the best smartphone that Samsung has ever produced. With the main observations of independent observers from leading publications relating Note7, can be viewed by clicking on the banner:
Source: Samsung, Forbes
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