Review of the problem with batteries
Samsung Electronics has officially announced the suspension of sales and the withdrawal of sold smartphones Samsung Galaxy Note 7 due to problems with installed rechargeable batteries. The announcement was published on the company website.
At the end of August 2016 Samsung announced that it has decided to suspend the delivery of Note 7 to carry out further tests. The company did not specify what kind of tests they have in mind. The problem with batteries as the reason for stopping the supply featured on the level of suppositions. In the Russian office of the company said that taking pre-orders on hold vsledsstvie unprecedented demand for the new product, which is supposedly the vendor can not meet.
35 cases of destruction of the battery
As of September 1, 2016, Samsung received complaints about the destruction of the battery unit 35 owners from different countries, reported company. The Samsung announced that have launched an investigation and are currently trying to figure out what the cause of the fire. According to the company, the investigation shall take vendors battery part (the company did not specify the number).
Geography Review
The Samsung statement posted on the global the website says that the company will replace all copies sold Galaxy Note 7. This means that the owner of any device will be able to get it back and exchanged for a new instance to be serviceable. The statement does not specify a specific country where will operate the program.
Samsung officially withdraws Galaxy Note 7
The agency Reuters writes that the program will operate in all countries, in particular China misses in the list, as the batteries in the Chinese version of the Galaxy Note 7, no problems found. Agency refers to the head of the South Korean branch of mobile business Samsung Koh Dong-Jin (Koh Dong-Jin), who made an appropriate remark at a press conference on the case.
program unprecedented scale
The Samsung said that to date set (about 9 thousand. preorders were made in Russia) in the distribution channels around 2.5 million Galaxy Note 7 copies. Given that the vendor has promised to withdraw not only sell copies, but also all those who are currently in the warehouses of distributors and stores, the program will be unprecedented.
«Now I can not say how much it it will cost us. With a heavy heart I represent a decent figure, “- said the Co
According to Reuters, the decision to suspend the sale of Note 7, which Samsung announced at the end of August, referring to the alleged failure to meet the demand, has already cost the company $ 7 billion. its market capitalization of shares falling by 2%. According to the Park Yong Hoon (Park Jung-Hoon), manager of HDC Asset Management consulting company, Samsung profit for July-September 2016 will drop by at least $ 180 million for that reason.
Problems of a different nature
Part of the buyers Note 7 complain of another plane problem – that a few days later with their device starting to happen, things that make it impossible to continue operation – in other words, turn your smartphone into a “brick”, ie useless thing. Problems faced by users are diverse: from application failures and repetitive reboot to complete failure, when the screen does not respond to touch
.
No comments:
Post a Comment