Samsung Electronics this month will announce the results of the investigation of the reasons of ignition of smartphones Galaxy Note 7, Reuters reports with reference to the newspaper JoongAng Ilbo. Investors and analysts believe that it is important for companies to accurately determine the causes of the fire, to build confidence to buyers of Samsung products and avoid recurrence of such errors.
Photo: AP
Experts from Samsung Electronics, which studied the causes of incidents flagship smartphone since October, suggest that the causes of fires and explosions Galaxy Note 7 could be a combination of various factors. To find the cause of the fire gadgets, experts used all available testing methods, including computed tomography and x-rays, reports life.
sales of the Galaxy Note 7 was launched on 19 August 2016 in ten countries, but in the fall after reports of users about the problems the company has announced the recall of smartphones worldwide.
it Happened after the information about another random fire of this model. After Samsung announced the recall of all their latest phones Galaxy Note 7, the company’s troubles were not over, gadgets continued to explode in the hands of customers. In the United States in September for the Galaxy Note 7 burned car and a garage and six-year-old boy received second-degree burns. Some Samsung Galaxy Note 7 of the first supply exploded because of the marriage of the battery.
After the incident, the Korean manufacturer has warned users of the flagship that it is better to turn it off and discontinue use. And in December it became known that the company is forced to block in the US, all smartphones, Galaxy Note 7. As reported by NBC News, citing a statement the South Korean company, Samsung will release a software update, which once installed on a smartphone will block the battery charging and the device will be deprived of the ability to connect to cellular networks.
by the Way, at the end of October amid the scandal with the “explosive flagship” Note 7 General fall in sales of smartphones from Samsung. Overall, the proportion of the gadgets from this manufacturer in the smartphone market in the third quarter declined in annual terms from 23.3 to 20%, according to IDC.
Although the company still maintains a leading position in sales of smartphones, but in the same period they fell by 13.5% – to 72.5 million units. So Samsung has slipped to the level of sales in 2011.
the Investigation takes the fall. Its terms were not previously announced. The company expects operating loss of $ 5.1 billion Later, it was assumed that Samsung may abandon the brand Note due to a bad reputation.
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