Buyers of the most popular Android-planshetofona Galaxy Note 4 actively discussing the Korean unit and complain about his problems.
The company for after-sales service Etradesupply collected 10 nasty bugs this model, which are found in most users.
1. The gap between the glass and the body
Customers report that Galaxy Note 4 between the display device and the housing there is a gap, which manages to easily insert two sheets of A4 or fomata card. Defect not only spoils the appearance of the device, but also turned the problem of aesthetic character – the gap quickly clogged with dust and dirt. As is usually the case, the defect manifests itself in some users. At Samsung, meanwhile believe that the large gaps in the body of the device is not defective.
2. Not working «OK Google»
Smartphones with Android let you work with voice assistant Google Now with a simple command «OK Google». Uttering the phrase can open search Google. Moreover, in some devices on Android, this feature may not work in the background, that is, the device continuously listen to the sound. In the case of the Galaxy Note 4 users have reported problems in the work of the assistant. A few days after activation it does not respond to the command «OK Google».
3. Random rebooting
Reboot Galaxy Note 4 found in versions with a proprietary processor Exynos, and with Snapdragon. In this case, there is no clear algorithm for obtaining a reboot, but users have reported that the smartphone more restarts when there is a difference in temperature environment, for example, when leaving the house or on the street, as shown in the video to the balcony. Users report that Samsung alters or repairs such devices, so with this shortcoming should not be tolerated, and it is better to go to the service center and carry out repairs under warranty.
4. Play buttons
Members Galaxy Note 4 talk about the problem of “festivities” buttons in designated slots. This disadvantage is most often cited in relation to the lock button, but there are several references to the leaky mount the volume buttons and even the center key. Moreover, some users claim that the play will appear within one or two days of using a smartphone. Since this flaw does not affect the efficiency of the device, users will have to fix or keys yourself, or contact a service center to eliminate this disadvantage at his own expense.
5. Defective pixels
Display Galaxy Note 4 was named the best OLED-screen. DisplayMate experts noted the high quality pictures, and a good job over the diodes providing backlight display that had the engineers Samsung. Despite these statements, many users have reported uneven backlight on some devices, particularly in the area of physical volume buttons. Also, users report an uneven color reproduction on their devices and the presence of dead pixels. These problems are not tied to the region sales devices, users from different countries report these shortcomings.
6. Rapid discharge of the battery
With battery Samsung Galaxy Note 4 also associated with a number of problems. The main is the rapid decline in the charge that brings users a lot of unpleasant moments. Gadget owners say the sudden discharge of the battery: the machine is often significantly less than the stated time Samsung. To avoid the problem, experts recommend periodically restart the smartphone or reset to factory settings.
7. The insensitivity of the Back button
On Android-devices has its own button to return to the previous step. Owners Galaxy Note 4 found that the touch key is not always responsive to touch. Presumably, this is due to a hardware defect – the solution is to perform the replacement LCD-panel.
8. Hang
Some users have reported atypical podlagivaniya device when playing music through a standard player, as well as problems with the playback of the video player in the preset. Some people get them on algorithm: turn track – block device – to unlock the device. In a few cases have been seen problems with the browser. After more than 10 minutes of the game on a smartphone in the 3D-games when scrolling the page in the browser preinstalled appear noticeable sagging frame rate.
9. Problems with Bluetooth-connection
The owners of Galaxy Note 4 complain and work Bluetooth-connection. Problems arise with the connection to accessories, wireless headphones and speakers. At the same time, some users reported that the smartphone works, but with errors. So, sometimes the phone can play music through the headset, but can not make or receive calls.
10. Problems with Wi-Fi and cellular networks
Malfunction Wi-Fi seen in a large number of buyers. On assurance of users as well as service centers, Samsung makes the exchange of devices with this problem without any bickering. This suggests that the defect is not associated with the software component and the hardware of the smartphone. If we talk about the network, the most common problem when switching between 2G / 3G / 4G – smartphone periodically can not make the connection that leads to a loss of connection to reboot, both manual and arbitrary. Helps users SIM-card replacement with your operator.
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